Returns & Exchanges Policy

Returns & Exchanges Policies

Thank you for shopping at Wild Viking Clothing.

We understand online shopping can sometimes be difficult to get the exact fit you are looking for. We want you to love the products as much as we do. So, if you are not entirely satisfied with your purchase, we're here to help.

Refund or Exchanges

Drop us an email to wildvikingclothing@gmail.com within 14 days of Purchase or 14 days after receiving your online order advising us of your change of mind and purchase details.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must not have been worn, washed and be free from odours etc. 

Return shipping will be at your own cost and we recommend sending parcles via tracked postage

Send to PO Box 223, Helensvale 4212 QLD, Australia

Original shipping costs are un-refundable.

Faulty or Incorrect Items

If your item is faulty, damaged or incorrect, please email wildvikingclothing@gmail.com as soon as possible with photos and date of purchase so that we can quickly resolve this.

We will cover return shipping.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

EU Customers-

Right of withdrawal-If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason. To exercise this, notify us within 14 days of delivery via email to wildvikingclothing@gmail.com. You then have a further 14 days to return the item. We will refund your order, including standard outbound shipping within 14 days of receiving the returned item or proof of postage whatever is earlier. Return shipping costs are at your own expense unless the item is faulty or incorrect.