Shipping policy
When will I receive my order?
Being an Australian based company shipping times can vary depending on where you are ordering from. We offer both standard and express shipping options to ensure you get your parcel when you need it.
Within Australia
Standard - up to 5-8 Business days
Express - up to 1-3 Business days (Times may vary for Regional areas)
International Customers
Please note timeframes listed below are provided by Australia Post and are as a guide only. Please allow variations in the estimated timeframes.
| Estimated delivery (business days) | ||
| Country | Standard | Express |
| USA | 10-15 | 7-10 |
| New Zealand | 8-13 | 5-8 |
| Canada | 10-15 | 7-10 |
| United Kingdom | 10-15 | 6-13 |
| Germany | 10-20 | 8-16 |
| France | 10-20 | 8-16 |
| Sweden | 10-20 | 8-16 |
Order Tracking
Tracking is not available on Standard International shipments. Tracking information can be provided for all other options.